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Emergency Procedures Regarding COVID-19

These procedures stipulate the conditions and approach to managing the fallout in response to the rise of the COVID-19 Pandemic.

True Technique is committed to providing you with the safest and best possible customer service experience.

Equipment Hire Policy

This is offered on a first-come, first served basis and we will endeavor to keep the process as streamlined, convenient, and hygenic as possible. Because of the need for rapid delivery and action, some of the technology we apply is not compatible with other systems and still need to be managed manually. For you, that means that there may be a delay or inability to hire some pieces of equipment that you select, before we have updated the availability on the payment system through the form we use. If for some reason you pay for equipment and it has already been hired, we can credit your ongoing membership to the amount you have paid, or come to an agreement on how to best resolve this issue. Please be aware that we are doing this to assist as many people in this stressful, uncertain climate, and we appreciate your patience and understanding in this matter.

Hygiene and Exposure Prevention Measures

In accordance with Health Department Guidelines, we abide by and enforce the following procedures to prevent against contamination in the current climate.

  • Self-screening for staff, volunteers and visitors (including visiting workers)
    • True Technique instructs all staff to self-screen for symptoms, and to observe any
      exclusion requirements related to returning from travel to a high-risk country.
  • Staff should be made aware of early signs and symptoms of COVID-19.
  • Staff must not come to work if symptomatic and must report their symptoms to True Technique.
  • Sick leave policies enable employees to stay home if they have symptoms of respiratory infection.
  • True Technique uses signage at entrances and reception to inform visitors to self-identify if they have relevant symptoms, travel history or exposure.
  • Visitors are instructed not to enter True Technique until any symptoms have completely resolved.

Implementation of non-pharmaceutical measures, which include:

  • Hand hygiene and cough and sneeze etiquette
  • Use of appropriate personal protective equipment
  • Environmental cleaning measures
  • Isolation and cohorting
  • Social distancing



This following document sets forth the Privacy Policy for the True Technique Fitness website,

True Technique is committed to providing you with the best possible customer service experience. True Technique is bound by the Privacy Act 1988 (Cwlth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future True Technique customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. True Technique takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy
True Technique Fitness reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. True Technique Fitness reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us
True Technique Fitness welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 07 3869 2345
Email: [email protected]



Website Terms and Conditions
Please take a few moments to read these terms and conditions prior to registering via this website. These terms and conditions govern the use of this website and the purchase use of it.
Should you have any questions or wish to clarify the meaning of any of these terms and conditions, please contact us on 07 3869 2345.

Acknowledgement of terms and conditions
The True Technique Fitness website, located at is owned and operated by True Technique Fitness, and co-operated by Einowa Guy. By accessing, browsing or using this website, you agree to these terms, conditions and disclaimers as amended from time to time (“Terms & Conditions”) and acknowledge that you have read and understood these Terms and Conditions. By Registering via this website and/or by registering as a member you expressly agree to be bound by these Terms and Conditions.

General information
True Technique Fitness reserves the right to alter this website without warning. True Technique Fitness reserves the right of entry to all of its memberships. Usage is conditional on the user’s adherence to the rules and regulations of True Technique Fitness.
The Director of True Technique Fitness is the final arbiter of disputes. Every effort is made to ensure the accuracy of information of course information in print form and found on this website. True Technique Fitness may amend these Terms and Conditions from time to time. Any amendment will be effective immediately. Your continued use of this website after any amendment becomes effective constitutes an agreement by you to abide and be bound by these Terms and Conditions, as so amended.

Information you provide to us
All information provided by you when you register is referred to in these Terms and Conditions as “User Information”. When you provide any User Information you are representing and warranting that all of the information provided is true and correct and are agreeing to indemnify True Technique Fitness for any losses, costs expenses or damages that True Technique Fitness may suffer if any of this information is not correct.
You should review the True Technique Fitness Privacy Statement for further information concerning the collection and usage of User Information. You grant True Technique Fitness the right to disclose aspects of your User Information as expressed in the True Technique Fitness Privacy Statement (above) and/or enrollment form privacy statement conditions as stipulated therein.

Any registration made by you in the manner described in this website is an offer by you to purchase a particular service for the price (excluding other charges) specified in this website at the time you place your order. True Technique Fitness reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. There may be reasons why True Technique Fitness cannot complete your registration. Therefore, your contract with True Technique Fitness only comes into existence when True Technique Fitness advises you that it has accepted your registration and receipt of your payment has been sent to you via Australia Post or has been received by your email server.
The availability of courses and services may change from time to time.

Fees for services posted are for customer use only and do not, unless expressly stated, include the cost of Government charges and taxes including any Goods and Services Tax, consumables and other costs such as e-books, manuals or other incidental costs.

You are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any services acquired or ordered by you from this website.

You should review the True Technique Fitness refunds policy situated on this website for information concerning refunds in the terms and conditions of enrolment specific to your program(s) of choice. You agree to be bound by the terms of the returns policy and True Technique Fitness liability is limited as expressed in that policy and these Terms and Conditions.

Your ability to purchase products and services from this the website may be terminated at any time by True Technique Fitness without notice. All restrictions, licenses granted by you and all disclaimers and limitations of liability by True Technique Fitness will survive termination.
Should you object to any of these Terms and Conditions (including any subsequent amendments), you should immediately discontinue use of this website; and if applicable, notify True Technique Fitness to terminate your membership.

Review and comments
True Technique Fitness may from time to time, enable visitors to its sites to post reviews of services featured on this website. If you post reviews or comments on this Website, you grant to True Technique Fitness, its related bodies corporate, its directors, officers and employees a non-exclusive, royalty free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such reviews and comments throughout the world in any media. You expressly waive in favour of AIPP and any other person authorised by AIPP all moral and similar rights in any jurisdiction, which you have or acquire in respect of such reviews and comments. You also grant to True Technique Fitness and its related bodies corporate, directors, officers, employees and sub-licensees the right to use and publish your name, which you will be required to submit with any review or comment, in connection with that review or comment. You agree not to post any review or comment that contains any unlawful, criminal, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind or which violates or infringes upon the rights of any person. If you do, you agree to indemnify and compensate True Technique Fitness for any losses, costs, expenses or damages that True Technique Fitness may suffer as a result.

Virus warning
True Technique Fitness does not represent that any information (including any file) obtained from or through this Website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. True Technique Fitness will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any applicable law that cannot be excluded imposes any liability on True Technique Fitness, that liability shall be limited to the cost of re-supplying that information.

Release and indemnity
You hereby waive, release, forgive, discharge and relinquish any and all claims that you now have or may have against True Technique Fitness, its related bodies corporate, directors, employee, agents and representatives which are connected with, arise out of, relate to or are incidental to any transaction.
You hereby agree to indemnify, defend and hold True Technique Fitness, its related bodies corporate, directors, employees, agents and representatives harmless from and against any and all claims, loss, damage, tax, liability and/or expense that may be incurred by True Technique Fitness, its related bodies corporate, directors, employees, agents and representatives arising out of or in connection with the performance of its duties as described in these Terms and Conditions including the legal costs, fees and expenses of defending itself against any claim by any or all of the parties to any transaction and/or by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
You further agree to indemnify and hold True Technique Fitness, its related bodies corporate, directors, employees, agents and representatives harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Website, the violation of these Terms and Conditions by you, or the infringement by you, or other user of this Website using your user ID, of any intellectual property or other right of any person or entity.

Applicable law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of NSW. You and True Technique Fitness agree to submit to the exclusive jurisdiction of the courts of the state of NSW. If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. True Technique Fitness’ failure to exercise or enforce any rights or provisions of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by True Technique Fitness in writing.

Limitation of liability
True Technique Fitness will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this Website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this Website, including but not limited to, damages for loss of profits, use, data or other intangible, even if True Technique Fitness has been advised of the possibility of such damages.
Where any Act of Parliament implies in these Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in these Terms and Conditions, however, the liability of True Technique Fitness for any breach of such term, condition or warranty shall be limited, at the option of True Technique Fitness, to any one or more of the following:

  • If the breach relates to goods:
  • The replacement of the goods or supply of equivalent goods;
  • The repair of such goods;
  • The payment of the cost of replacing the goods or of acquiring equivalent goods; or
  • The payment of the cost of having the goods repaired; and
  • If the breach to services:
  • The supplying of the services again;

The information provided in this website is believed to be accurate and current at the date the information was placed on this site.
None of True Technique Fitness, its related bodies corporate, any of their directors, officers or employees makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website (including in relation to any products or services) and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this website. To the fullest extent permitted by applicable law, True Technique Fitness disclaims all representations and warranties, express or implied, including but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. True Technique Fitness makes no warranty that the website or any products or services advertised on the website will meet your requirements, or that the Website will be uninterrupted, timely, secure or error free.
You expressly acknowledge and agree that True Technique Fitness does not control other users of this Website or the suppliers of goods and services purchased from this Website and True Technique Fitness is therefore not liable for their opinions or their behavior, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.
No advice or information, whether oral or written, obtained by you from or through this Website creates any warranty not expressly made in these Terms and Conditions.
Information on this website relating to products and services has been prepared in accordance with Australian law for the supply of goods and services in Australia only. This information may not satisfy the laws of any other country. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this website, it is not directed at you and cannot be relied upon by you and you are unable to order any goods from this Website. If you do, you agree to indemnify True Technique Fitness for any losses; costs, expenses or damages True Technique Fitness may suffer as a consequence.


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Address: 2/131 Rainbow Street,
Sandgate QLD,

Phone: 0466 310 356

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